It is most important that you do not forget your PIN. The PIN cannot be reset. If you forget your PIN, you can re-create a new PassKey Lite but you will not have access to any data and information stored with your previous PassKey Lite.

You can authenticate quickly and securely on any WWPass-enabled web site or application without a username or password.

No, a computer is not required. You need to have access to the email address you provide during activation, either on your mobile device or on a computer.

No, a computer is not required. You need to have access to the email address you provide during activation, either on your mobile device or on a computer.

Don't worry, your data and information is safe!

During activation, you are guided through recovery set up to allow you to restore your PassKey Lite without loss of data or information. If you did not do this during activation, you can do recovery set up at anytime using the Recovery Set Up option.

Restoring your PassKey Lite is as simple as installing the app on your new phone and running the Recovery option. Instructions are available here.

Yes, you can install PassKey Lite on multiple devices, however, each device is a unique key and should be associated with a separate email account. The devices cannot be used interchangeably.

Developers can add the WWPass QR code their web site easily. Instructions are available here

Check your junk mail or spam folder to be sure you did not get the email. The email will come from noreply@wwpass.com. Verify that the email address you provided is the correct email address, you will see the address on the mobile device screen. If this does not help, please contact us.

PassKey Lite provides two-factor authentication. The app itself is protected on your phone when you protect your phone with an PIN or touch id.